Avaliação de riscos e propostas de melhoria na área da limpeza hospitalar

Abstract

Este é um projeto de conclusão de Curso Técnico de Segurança do Trabalho, da ETEC Jardim Ângela. Tendo como objetivo demonstrar as Técnicas adquiridas durante as aulas ministradas, de forma teórica e prática. E desta forma aplicar todos os conhecimentos, para preservar a saúde e a integridade física de cada trabalhador. Os assuntos aqui abordados conforme o que está previsto nas Normas Regulamentadoras e demais diretrizes estabelecidas pelos órgãos competentes (ABNT, MTE)

This study analyzes occupational risks in hospital cleaning activities and proposes improvement strategies to enhance worker safety, efficiency, and well-being. The research was conducted in partnership with an anonymous facilities company operating in multiple hospitals in São Paulo. Using a mixed methodological approach—combining bibliographic review and field interviews with supervisors, leaders, cleaning assistants, and waste collectors—the study identified the main risks present in hospital environments, including biological, chemical, physical, ergonomic, and psychosocial hazards. Findings showed that workers are frequently exposed to contaminated surfaces, chemical disinfectants, repetitive movements, inadequate postures, and emotionally demanding situations. Biological risks were highlighted as the most significant, especially due to contact with blood, body fluids, and infectious waste. Many employees reported musculoskeletal pain, high physical workload, and stress, indicating the need for ergonomic adjustments and mental-health support. Although personal protective equipment is generally available, gaps remain in training frequency and adequacy of tools and work processes.