Desenvolvimento da organização com foco na logística, marketing e capacitação na Confort Limp

Abstract

Este trabalho tem como meta, entender os desafios enfrentados pela empresa de higienização de estofados e colchões, Confort Limp e apresentar soluções logísticas, de marketing e capacitação profissional na empresa. Segundo o Today I Found Out, os primeiros registros de limpeza a seco profissional vêm lá do tempo dos antigos romanos. Esse fato foi concluído quando <lojas= de limpeza a seco foram descobertas nas ruínas de Pompeia, a cidade romana que foi drasticamente soterrada pela erupção do vulcão Vesúvio em 79 depois de Cristo. De acordo com as descobertas, as pessoas que faziam o serviço de limpeza a seco utilizavam um tipo de argila misturada com soda cáustica e amônia (oriundo de urina humana e animal), a fim de remover as manchas, como terra e suor, das roupas. A lavagem de estofados é um método que usa água como matéria principal, e produtos químicos com auxílio de um aspirador de pó e água. E com o passar do tempo a tecnologia foi se aprimorando e criou maquinários específicos para uma melhor performance e produtos menos agressivos à saúde. O processo seria bastante eficaz, desde tecidos normais a delicados, para remover manchas que não saíam em lavagem comum com água. Para fazer a mistura, eles coletaram urina de animais e de pessoas em grandes jarros em banheiros públicos da cidade. Muitos séculos depois, mais precisamente no século 19, uma revolução na lavagem a seco aconteceu quando um incidente aconteceu na casa de Jean Baptiste Jolly da França. A história conta que em 1825, uma empregada descuidada derrubou uma lamparina e derramou terebintina (um solvente e diluente) sobre uma toalha de mesa suja. O observador Jolly notou que, quando a terebintina secou, as manchas existiam na toalha sumiram do tecido. Para verificar se aquilo realmente funcionava, ele realizou um experimento onde banhou toda a toalha da mesa em uma banheira cheia de terebintina e descobriu que ela ficou limpinha assim que secou. Jolly aproveitou a descoberta e abriu a primeira loja de limpeza de roupas que usava o serviço como seco, em Paris. No entanto, a patente para o processo chamado de "lavagem a seco" já havia sido feita nos Estados Unidos em 1821, quatro anos antes da descoberta de Jolly. Essa patente havia sido registrada por Thomas Jennings, que era alfaiate e tinha uma loja de roupas em Nova York. Ele era um afro-americano e foi o primeiro deles a ter uma patente concedida nos Estados Unidos.

The goal of this paper is to understand the challenges faced by the upholstery and mattress cleaning company, Confort Limp, and to present logistics, marketing, and professional training solutions for the company. According to Today I Found Out, the first records of professional dry cleaning date back to the time of the ancient Romans. This fact was concluded when dry cleaning <shops= were discovered in the ruins of Pompeii, the Roman city that was drastically buried by the eruption of Mount Vesuvius in 79 AD. According to the findings, the people who provided dry cleaning services used a type of clay mixed with caustic soda and ammonia (derived from human and animal urine) in order to remove stains, such as dirt and sweat, from clothing. The process was quite effective, from normal to delicate fabrics, to remove stains that would not come out with regular washing with water. To make the mixture, they collected animal and human urine in large jars in public restrooms in the city. Many centuries later, more precisely in the 19th century, a revolution in dry cleaning occurred when an incident occurred in the home of Jean Baptiste Jolly of France. The story goes that in 1825, a careless maid knocked over a lamp and spilled turpentine (a solvent and thinner) on a dirty tablecloth. The observer Jolly noticed that, when the turpentine dried, the stains on the tablecloth disappeared from the fabric. To test if this really worked, he performed an experiment where he bathed the entire tablecloth in a bathtub full of turpentine and discovered that it was clean as soon as it dried. Jolly took advantage of the discovery and opened the first dry cleaning shop in Paris. However, the patent for the process called "dry cleaning" had already been filed in the United States in 1821, four years before Jolly's discovery. This patent had been registered by Thomas Jennings, who was a tailor and owned a clothing store in New York. He was an African-American and was the first of them to have a patent granted in the United States. Before that, it was decreed that only slave owners had the right to own any inventions they had. With that, Jolly introduced a kerosene-based service called <Dry Cleaning.= After the Second World War, kerosene was replaced by perchloroethylene, a safer, more efficient, and more practical material.Upholstery cleaning is a method that uses water as the main material and chemicals with the help of a vacuum cleaner and water. And over time, technology has improved and created specific machinery for better performance and products that are less harmful to health. And with that, the concepts and tools that will be used at Confort Limp include improvements in route planning, inventory control, better engagement on social networks, and company knowledge in search of an effective quality workforce. Some of the sustainable development goals (SDGs) will be implemented in accordance with the 2030 agenda, which is a global action plan of the United Nations (UN) to promote sustainable development and the eradication of poverty by 2030, where cost reduction, improvements in production and route planning, improvements in marketing, and workforce training are expected.